Shipping policy

SHIPPING OPTIONS

Free Shipping on all orders over $99, Flat rate of $9.90 on orders under $99.

Delivery is currently only available to Australian destinations.

CUSTOMER CARE

At Sheldon and Hammond PTY LTD we want to make sure shopping for gifts and your favourite products easier. If you experience any problems with your order, please don’t hesitate to contact our team and we will make it right. You can call us on 1800 252 624 or fill out our contact form.

DELIVERY

Sheldon and Hammond PTY LTD aims to have all orders despatched within 2-5 working days. The delivery times provided by Sheldon and Hammond PTY LTD are estimates only. Sheldon and Hammond PTY LTD will not be held accountable for late deliveries or loss or damage relating to late deliveries.

Please ensure that you enter the correct delivery address as, for those parcels which are undeliverable, Sheldon and Hammond PTY LTD cannot be held responsible for incorrectly entered delivery address.

To the extent permitted by law, Sheldon and Hammond PTY LTD will not be liable for any loss of income, loss of profits, loss of data or any indirect or consequential loss of damage of any kind whether caused by wrongful acts (including negligence) breach of contract or otherwise caused by this website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded as soon as possible.